Global Brain

Posted on May 23, 2006. Filed under: Uncategorized |

It’s truly amazing what’s happening today in terms of customer interaction opportunities. Check out this latest report @ Trendwatching for how this trend manifests itself across industries including, of course, travel and tourism. The idea that companies can control the message any longer is as dead as a doornail. Next is the actual product or service that will be developed by and with the customer. Fascinating stuff and great opportunity for organizations that know how to embrace this trend.

Make a Comment

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

Liked it here?
Why not try sites on the blogroll...

%d bloggers like this: